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Mushet Industrial Park, Crucible Close, Old Station Way, Coleford GL16 8RE, UK – 01594 811180
Superb. Bought my Range Rover sport last December. On arrival at the garage I was very impressed by the presentation of all the cars, even the less expensive ones at the back were pristine. I felt I could have looked around all day with no interference but when I did have a question it was answered. Mark was excellent, very chatty and relaxed. I had a delay in collecting my car because of the snow but was kept up to date with progress. My car developed a very small problem (just one of those things and no reflection on Mark or the garage) and was under warranty. I live no where near the garage and couldn’t get there until way after the warranty ran out. This didn’t matter, the warranty was honoured and the car sorted, Mark even put fuel in for me. Thoroughly thoroughly recommend. We all have used car horror stories, this place is a fairytale.
Fantastic Transaction, Just the Car i wanted at the right price and they gave me a good price on my Part ex. Smoothest car purchase I've had. Thumbs Up from me.
Old, Station Road, Coleford GL16 8RD, UK – 01594 810756
Very good service. Great selection of new and used cars. The best dealer in the Forest
Great place. Very helpful. They go the extra mile to help you. Washed and valeted.
Fairview, Lower Ln, Berry Hill, Coleford GL16 8QQ, UK – 01594 835228
Great service and friendly staff. Bought a fab car from here and was taken care of really well. Had it for months now and no problems whatsoever. I thought I'd do these kind people the courtesy of a good review. Brilliant.
I have to say, I'm totally blown away with the service and integrity of this small yet brilliant little business. After spying a car that I liked online, I gave them a ring. I spoke to Ian, the manager, and it was like talking to an old friend. There was no pretence, no salesman jargon - just total honesty. I drove up there and meeting him (and his other two collegues) was like a breath of fresh air. Extremely understanding, helpful and friendly. We took the car for a test drive, Ian had all the time in the world for me, we sat down, shared a few stories and stuck a deal. Marie in the office even explained the two bad reviews floating about Google and completely put my mind at ease. These reviews wouldn't have been written if the customers had just rang 1st Time Cars with the issue. This company will move mountains to make a customer happy. If you're reading this, then you're probably looking at a car in their salesyard. Let me put YOUR mind at ease and tell you that I've never been treated so well in my 14 years of driving. They even took care of the car tax refund and documentation for the part-exchange and assured a 1 month warranty on engine and transmittion problems. I can't forsee any issues - the car is a peach. Even after the transaction, I was shown around the car, and I drove off with a beaming smile on my face. I loved the care that was given, attention to detail, the warm welcome, the car, the price, and most of all, the finishing touches. Customer service was first class. Hands down FIVE STARS.